The customer is always king. Sounds 'cliche' right lol. But every business exist for the customers so deservedly the customers wear the crown .

For most retail businesses, more often we receive complaints for customers of delayed payment confirmation, slow processing of orders, failed transactions, rigid payment process and the list goes on and on. This largely have an effect on your customer experience and retention.

And all of these for what? For issues that are largely within your control and could easily be resolved.

It’s time to switch things up and give customers that awesome customer experience they deserve.

How?

1. Pay attention to their pain points
2. Get a system that processes your retail operations in a fast and efficient manner.

With SelPay you don’t need to worry about the checkout time for customer orders or payment, as the system provides instant confirmation of customers orders and payment.

In addition, as a business, you get instant payout of all payments remitted into your account. No delay, no story!

Secondly, SelPay gives customers the flexibility to multiple payment channels which would also be a plus for you as you are not restricted to one payment channel.

Thirdly, you can provide a personalised customer reward system to your customers for their continued loyalty to your business. Offer cash back, loyalty cards and mouth watering discounts which can all be done with the click of a button.

Don’t sleep on this. 

Offer customers that great experience and turn them into repeat customers. 

As long as the experience is great, who wouldn’t love to come back for more.