I was at a store recently and at the point of payment; the conversation below ensued between a customer and the cashier.

Customer: Hello,

Last time i was here, i think i got charged some extra naira more on a certain product. I don't know the product as the receipt does not contain the name of the products, it just contains the prices of the product. This time, please can i have a receipt that list the name of the products along with the price to avoid such issues occurring again.

Cashier: I am sorry ma, our receipt does not list products, just the prices alone. We are sorry about the experience the last time, but we are sure it must have been a mix-up or maybe you picked up an extra product.

Customer: You should work to get a receipting system that list both the items along with it price, so people don't feel or get cheated.

Trust they say is difficult to build and easy to lose.

The scenario I experienced could easily lead to a customer losing trust in a business due to this feeling of being cheated. You definitely don't want to lose your customers, you know what i took you to get them. The funny thing a smart inventory system integrated with the point of sale solution is all this store needs to rectify this issue. All they need do is take stock of their products and prices and upload into their point of sale solution.

This is why SelPay exist with it smart inventory system that allows for bulk upload of products; provides real time update of your stocks; categorise your products based on your store preference; and get notified when your stock is low.

You don't need to worry about your receipts, as it contains items purchased along with it price. Easy way to build trust by being transparent in your dealings with your customers.

Try out SelPay today and see build trust easily.