Businesses struggle with having multiple business solution for different business functions but the problem with having this in place is the system might not be integrated together hindering the scalability of the business with the use of technology as the solutions don't talk to each other.

Today, there is the call for business to have a system that can integrate with other third-party solutions and is able to manage multiple business functions rather than having scattered technologies why not have one that can execute majority of the business functions into a single, cohesive system. Why is this a requirement for your business?

This would save you and your business a lot of stress and API issues. improve the efficiency of your process, enhance your decision making process, adaptable and scalable to meet changing business needs, provide a better user experience that is seamless with a unified view of customer information and interactions and lastly saves you a whole lot of cost. Why get three (3) different system to do five (5) functions when you can get one (1) system that can do all five (5) functions.

Then you move to the decision making bit of selecting the right system for your business. What do you look out for? In selecting the right solution for your business you need to consider;

1. The ability of the technology to meet your specific business needs and offers the features you require.
2. Choose a solution that can grow with your business.
3. A solution that can integrate with current systems and third party applications.
4. Ensure the solution is easy to use and understand by your staff.
5. Evaluate the total cost involved in acquisition, including licensing fees, implementation costs, training and ongoing maintenance.

Investment in a technology solution for your business is a key thing as it could impact your business performance, customer service, growth and long term sustainability of your business.